TheAirlineHub: Customer Service Archives

Customer Service Archives

Jan28	Third Qtr. Loss Unbearable for Frontier CEO Rob Willers January 28, 2008 Know More: Aircraft Fleet, Airline Companies, Airlines, Airports, CEO's, Customer Service, Frontier Airlines, Low Cost Carriers (LCCs), New Destinations/Services, Oil/Fuel Prices, Regional Carriers “This loss is even more unbearable when it follows one of the best quarters in our history,” said Frontier Airlines CEO Sean Menke. This comes after Frontier posted a substantial third quarter loss of $32.5 million. The loss comes... Continue Reading Posted at 11:38 AM \| Permalink \| Comments
Jan23	AirTran Airways Adds Another Destination Out of Milwaukee Rob Willers January 23, 2008 Looks like AirTran Airways (AAI) is sticking it to Milwaukee based Midwest Airlines by adding service to New York LaGuardia. AirTran will offer 3 times daily non-stop service between Milwaukee and LaGuardia in direct competition with Midwest. Currently AirTran... Continue Reading Posted at 3:59 PM \| Permalink \| Comments
	American Airlines to Launch In-Flight Internet This Summer Rob Willers January 23, 2008 Aircell LLC is partnering with both American Airlines (AMR) and Virgin America to bring in-flight broadband to passengers. American Airlines will introduce the in-flight service to their Boeing 767-200’s first this summer and then fleet wide in the future. ... Continue Reading Posted at 3:34 PM \| Permalink \| Comments
	Northwest Airlines Aims to Park Over a Quarter of Their DC-9's Rob Willers January 23, 2008 Northwest Airlines (NWA) is expediting the grounding of their aging DC-9’s. The airline said that they would ground over a quarter of their DC-9 fleet by the end of this year. The Minnesota based airline sent a letter to... Continue Reading Posted at 2:11 PM \| Permalink \| Comments
Jan18	Will Silverjet Survive the Year? Rob Willers January 18, 2008 Will Silverjet follow the way of MAXjet? The UK based airline is defending their strategy after a brokerage said it too was "doomed to fail." This comes on the heels of the collapse of MAXjet which filed for bankruptcy last... Continue Reading Posted at 8:15 PM \| Permalink \| Comments
	More Delays for Boeing's 787 Dreamliner Rob Willers January 18, 2008 It looks as if the 6 month delay that The Boeing Company (BA) gave for their 787 Dreamliner was just a bit too short. The company announced that they would not be able to deliver their first aircraft to... Continue Reading Posted at 6:54 PM \| Permalink \| Comments
	Singapore Adds More Sydney Flights; Receives Second A380 Angry Aerolineas Argentinas Passengers Go on Destructive Rampage Customer Service Woes Continue to Drag US Airways Down United Airlines is Apologizing to Passengers US Airways Hopes for Brighter 2008 United Airlines Cancels Hundreds of Flights Two Hundred US Airways Flight Attendants Being Recalled MAXjet Files for Chapter 11 AirFrance Rolls out Limited Cell Phone/ Internet Use Test United and Apple Working Together to Offer iPod Sync Virgin Atlantic Crew Set to Strike After New Year American Airlines Recalls More Former TWA Flight Attendants Virgin America Adds Seattle DayJet Offers Up 28 Additional "Per-Seat On-Demand" Cities US Airways to Offer Employee Incentives to Meet Goals JetBlue to Offer Free In-Flight Limited Internet Services Continental Airlines is Best Airlines in North America Frontier Airlines Ranks High in On-Time US Airways Says Thanksgiving Holiday a Good Weekend Relatively Calm Weather Helps Busiest Travel Week US Airways Warns of Possibly Delayed Flights This Week New Mexico Denies US Airways Liquor Permit Delta and United Deny Merger Talks Southwest Airlines Introduces "Business Select" US Airways Ranks at the Top for Complaints United Scrapping Dual Jet-Bridges Midwest Air Shareholders Approve $450 Million Sale Frontier and JetBlue to Show World Series Games on Seatbacks Delta Air Lines Major Supporter of Breast Cancer Awareness Month US Airways Will Cut Pittsburgh Schedule 40% by 2008 The Bureau of Transportation Statistics Releases August On-Time Performances Round II of Fashion Police Debate US Airways Hires Chief Operating Officer in Hopes of Improving Services AirTran Expands MKE Network Inspite of Midwest Air Midwest Airlines Accpets Buy Out Offer From TPG and NWA Frontier Airlines Picks New CEO Delta Air Lines Quietly Raised Non-Fuel Fees Alaska Airlines is Aggressively Hiring Spanish Speakers Takeover Bid Weighs on Midwest Air's 2nd Quarter Profit United Airlines Upgrades International Business

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Jan28	Third Qtr. Loss Unbearable for Frontier CEO Rob Willers January 28, 2008 Know More: Aircraft Fleet, Airline Companies, Airlines, Airports, CEO's, Customer Service, Frontier Airlines, Low Cost Carriers (LCCs), New Destinations/Services, Oil/Fuel Prices, Regional Carriers “This loss is even more unbearable when it follows one of the best quarters in our history,” said Frontier Airlines CEO Sean Menke. This comes after Frontier posted a substantial third quarter loss of $32.5 million. The loss comes... Continue Reading Posted at 11:38 AM \| Permalink \| Comments
Jan23	AirTran Airways Adds Another Destination Out of Milwaukee Rob Willers January 23, 2008 Looks like AirTran Airways (AAI) is sticking it to Milwaukee based Midwest Airlines by adding service to New York LaGuardia. AirTran will offer 3 times daily non-stop service between Milwaukee and LaGuardia in direct competition with Midwest. Currently AirTran... Continue Reading Posted at 3:59 PM \| Permalink \| Comments
	American Airlines to Launch In-Flight Internet This Summer Rob Willers January 23, 2008 Aircell LLC is partnering with both American Airlines (AMR) and Virgin America to bring in-flight broadband to passengers. American Airlines will introduce the in-flight service to their Boeing 767-200’s first this summer and then fleet wide in the future. ... Continue Reading Posted at 3:34 PM \| Permalink \| Comments
	Northwest Airlines Aims to Park Over a Quarter of Their DC-9's Rob Willers January 23, 2008 Northwest Airlines (NWA) is expediting the grounding of their aging DC-9’s. The airline said that they would ground over a quarter of their DC-9 fleet by the end of this year. The Minnesota based airline sent a letter to... Continue Reading Posted at 2:11 PM \| Permalink \| Comments
Jan18	Will Silverjet Survive the Year? Rob Willers January 18, 2008 Will Silverjet follow the way of MAXjet? The UK based airline is defending their strategy after a brokerage said it too was "doomed to fail." This comes on the heels of the collapse of MAXjet which filed for bankruptcy last... Continue Reading Posted at 8:15 PM \| Permalink \| Comments
	More Delays for Boeing's 787 Dreamliner Rob Willers January 18, 2008 It looks as if the 6 month delay that The Boeing Company (BA) gave for their 787 Dreamliner was just a bit too short. The company announced that they would not be able to deliver their first aircraft to... Continue Reading Posted at 6:54 PM \| Permalink \| Comments
	Singapore Adds More Sydney Flights; Receives Second A380 Angry Aerolineas Argentinas Passengers Go on Destructive Rampage Customer Service Woes Continue to Drag US Airways Down United Airlines is Apologizing to Passengers US Airways Hopes for Brighter 2008 United Airlines Cancels Hundreds of Flights Two Hundred US Airways Flight Attendants Being Recalled MAXjet Files for Chapter 11 AirFrance Rolls out Limited Cell Phone/ Internet Use Test United and Apple Working Together to Offer iPod Sync Virgin Atlantic Crew Set to Strike After New Year American Airlines Recalls More Former TWA Flight Attendants Virgin America Adds Seattle DayJet Offers Up 28 Additional "Per-Seat On-Demand" Cities US Airways to Offer Employee Incentives to Meet Goals JetBlue to Offer Free In-Flight Limited Internet Services Continental Airlines is Best Airlines in North America Frontier Airlines Ranks High in On-Time US Airways Says Thanksgiving Holiday a Good Weekend Relatively Calm Weather Helps Busiest Travel Week US Airways Warns of Possibly Delayed Flights This Week New Mexico Denies US Airways Liquor Permit Delta and United Deny Merger Talks Southwest Airlines Introduces "Business Select" US Airways Ranks at the Top for Complaints United Scrapping Dual Jet-Bridges Midwest Air Shareholders Approve $450 Million Sale Frontier and JetBlue to Show World Series Games on Seatbacks Delta Air Lines Major Supporter of Breast Cancer Awareness Month US Airways Will Cut Pittsburgh Schedule 40% by 2008 The Bureau of Transportation Statistics Releases August On-Time Performances Round II of Fashion Police Debate US Airways Hires Chief Operating Officer in Hopes of Improving Services AirTran Expands MKE Network Inspite of Midwest Air Midwest Airlines Accpets Buy Out Offer From TPG and NWA Frontier Airlines Picks New CEO Delta Air Lines Quietly Raised Non-Fuel Fees Alaska Airlines is Aggressively Hiring Spanish Speakers Takeover Bid Weighs on Midwest Air's 2nd Quarter Profit United Airlines Upgrades International Business

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