A discussion about the airline industry, airline employees, and all things related

Happy 2008 to everyone!  Hope that everyone had a great year and that 2008 is even better for you.  January 11, 2008 will be this blog’s 2^nd birthday.  I can not believe it will be two years.  Things are looking good. 

Those same prospects are ringing true for Tempe based US Airways too. 

After a year of a hostile takeover attempt that bit the dust, a software integration that left check-in kiosks not working, and a year of pathetic customer service, the airline is hoping for a better year. 

As of September, the airline now operates under one certificate, giving the company an “under one umbrella” attitude.  The airline is modernizing their fleet to be one of the best in the nation.  US Airways is replacing their older B737’s with new E190’s and upgrading their B767’s.  And seat back entertainment is on its way too.  The airline is also working on that customer service issue.  They are working towards arriving on time to their destination by building in more time to their flights and working towards raising their on-time arrival times. 

US Airways also recently was awarded a Chinese air route.  They want to begin non-stop service between Philadelphia and Beijing starting in early 2009. 

Things are looking up for the airline, though labor may be a continuing issue the airline will have to work out.  The combination of the two pilot’s groups continues to be an ongoing issue. And high fuel prices will definitely weigh heavy on the airline. 

US Airways needs to continue to improve customer service, on-time performances, and continue to expand internationally and they will make it through 2008 much better than 2007. 

MSNBC.com

BizJournals