Aircell LLC is partnering with both American Airlines (AMR) and Virgin America to bring in-flight broadband to passengers. American Airlines will introduce the in-flight service to their Boeing 767-200’s first this summer and then fleet wide in the future.
The service works on passengers' own wireless devices, like laptops and Apple iPhones. Customers will be able to access the internet, send email and even their company’s own Intranet.
For flights over 3 hours, mostly trans-con flights, the service will cost passengers $12.95. For flights less than 3 hours a charge of $10.00 will allow passengers to access the net.
American plans to generate little revenue off this new service but instead is focusing more on improving customer service.
Aircell LLC has an exclusive license from the Federal Communications Commission to provide wireless and broadband services to business and commercial aircraft in the continental U.S.; however, American will still need FCC approval for passenger use.
WSJ
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