Just weeks after American Airlines left passengers on a plane on the tarmac for hours, JetBlue Airways (JBLU) had to go and repeat the situation, this time only stranding more people and better yet, reporters.
Baldwin, a JetBlue spokesman, said that any passengers stranded aboard any of its aircraft for longer than three hours Wednesday will receive a full refund as well as a free round-trip anywhere in JetBlue's system, which is primarily domestic.
Some are calling for a passenger's bill of rights. Others are complaining, if people were stuck on a plane for 8+ hours, would they ever fly that airline again.
I have no doubt that the passengers are going to take the free tickets. No one is going to turn down a free flight anywhere JetBlue flys. When I have troubles with other airlines and I get that voucher or free drink, I take it with a reluctant smile but I still take it.
JetBlue Airways is handling this better than American Airlines did. JetBlue is taking full responsiblity for the events that happened to their passengers on Valentine's Day. However, it is time for airlines to start using a bit more common sense. If all the gates were full of planes, were all the buses that could have taken them to the terminal full too? How about walking to the gate?
I am going to say, it's time for a passenger bill of rights. If you want another perspective, check out Upgrade: Travel Better.
Sign the Petition for a Passenger Bill of Rights Here
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» Know More Media Review: A Reluctant Top 10 from Know More Media
No the authors are not reluctant to write, I am reluctant to choose! I wanted to challenge myself with something different today, so here is a list of my top 10 network posts for the week. TheAirlineHub There... [Read More]
Tracked on: February 16, 2007 11:43 PM | Permalink to Trackback