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Having been involved with boarding processes that use the "by row" method and the "all at once" method, I can tell you the the by row method is much more expedient.
What could is saving 5-10 minutes in the boarding process, if you lose it somewhere else. The process causes the main aisle to back up with people, does not allow flight attendants to move about and help get people to the right seat and carry-ons stowed, and it eventually results in a long line up the jetway. The whole process crams people together, jostling about, and increasing tension for everyone.
Once everyone is onboard it is no longer considered part of "boarding time" because everyone is onboard. Still -- you can't close the door and push back because everyone is still standing, bags are all over the place, etc.
But - then it can be chalked up to a cabin delay, flight attendant delay, etc, because the boarding process is over.
Why don't airlines really solve the problem and schedule realistically?
Posted by: Fly Girl | June 21, 2006 10:26 AM | Permalink to Comment