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Feb17
Was 2005 the Year of the Lost Luggage?
Did you lose your luggage in the past year?  You may have not been alone in your troubles.  I know I was one of those people who lost their luggage... Twice, on the same trip.  It can be one of the most frustrating experiences in your travel life.  You made it to your destination, so why didn't your luggage? 
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luggage.jpgU.S. airlines last year lost about 10,000 bags a day on average, the worst performance since 1990.

The rate of lost suitcase reports per 1,000 passengers on flights soared 23% from a year earlier, according to recent numbers from the U.S. Department of Transportation. Among the reasons: a surge in the number of passengers, airline budget cuts, backed-up flights and tighter inspections of luggage.

In all, passengers filed with airlines more than 3.5 million reports of lost bags, most of which eventually find their way back to owners. Inside the 2005 numbers

 


Airline
Reports per 1,000 passengers
Year-over-year increase
US Airways
9.62
81%
Delta Air Lines
7.09
37%
American Airlines
5.92
25%
Northwest Airlines
4.86
15%
America West Airlines
4.33
9%
United Airlines
4.28
9%
Southwest Airlines
4.25
27%
Continental Airlines
4.12
15%
Source: Dept. of Transportation


Southwest Airlines' rate of lost bags jumped nearly 27%. Southwest blames the airline's cranky new bag systems in Baltimore, Las Vegas and Phoenix.

Delta Air Lines, third-biggest airline, lost more bags than any other carrier. Its customers filed 573,419 lost bag reports. 


Luggage limbo
Airlines lost more luggage in 2005.
Lost bag reports per 1,000 passengers
Increase from 2004
US Airways 9.62
80.5%
Delta 7.09
37.1%
American 5.92
25.2%
Northwest 4.86
15.2%
America West 4.33
8.8%
United 4.28
8.9%
Southwest 4.25
26.9%
Continental 4.12
15.1%
Source: Department of Transportation

USA today

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